SHIPPING POLICY knows you can’t wait for that delivery truck to pull up with all your new goodies. We process orders for shipping Monday - Friday, excluding weekends and holidays. Please allow 1- 3 days for order processing.

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.

Processing Time

It normally takes 1-3 business days for us to process your order. Please note that this does not include holidays and weekends.

Delivery Time

Due to the increase within delivery carriers expect fewer updates/ or no movement at all until they reach your local delivery location. Delivery is expected within 5-10 business days of order shipped.

 * Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.


Packages will arrive to your door via UPS / USPS / Fedex / Amazon, etc.

We have several warehouses in US. We work closely with logistics providers to improve the highest quality delivery service.


Your items will be shipped from the nearest US local warehouse that stocks the item you ordered. We offer shipping for orders to the continental U.S., not including Puerto Rico, Virgin Islands, Hawaii, Guam or Alaska.

Shipping Cost

All customers get free shipping on orders of $50 or more. This is valid on all orders with a pre-tax subtotal of $50 or more; If the amount is less than $50, you need to pay $6 for shipping


Aside from any shipping costs, your order may be subject to sales taxes. We are required to charge these based on specific state and local tax rates.

365 factory outlet collects sales tax for certain items shipped to the following states:

  • Virginia
  • Michigan
  • Ohio
  • North Carolina
  • New Jersey
  • Georgia
  • Maryland
  • Indiana
  • Minnesota
  • Kentucky
  • Illinois

* Any other question, please email us at within 1 months of shipment if the package does not arrive in time. Our representative will get back to you within 48 hours. Note that overdue requests may not be accepted.